Training & Support

What Experience Do You Need?

We are strong believers that skills can be taught, so whilst a background or experience of care is very desirable, your attitude and personal qualities are of the most importance.

 

Training & Support

What Experience Do You Need?

We are strong believers that skills can be taught, so whilst a background or experience of care is very desirable, your attitude and personal qualities are of the most importance.

To join The Hub community, you should have the following attributes and skills:

A passion for care

Compassion and respect

Tenacity and dedication

Relationship management

Organisational skills

Business Acumen

A clear DBS – free from conviction

If this sounds like you, we would love to hear from you.

A Recipe for Success

We strive to ensure you feel completely comfortable and confident before starting out on your own, but the key thing is, you aren’t alone. From day one, every franchisee will receive ongoing support, from development training to mentoring, we want you to succeed as much as you do.

Before you launch you will be fully trained on the day to day running of the business model, from system and IT training to marketing and accounts.

Ongoing Support

Once you are up and running you will receive ongoing support from our dedicated franchise support team.

You will have access to support from the team throughout the duration of your franchise agreement to ensure you feel encouraged and confident to keep growing your business. Every franchisee will have regular access to our marketing specialists, helping you to build your brand within your territory and promote both sides of your business.

To help you achieve your goals, you will have the opportunity to hold regular business reviews with your mentor throughout your agreement. These are designed to help you assess the strength of your business and rework your live business plan, as necessary.

Hub Care Support tailored management systems to help you run your business

Running a business is challenging, especially on a busy day. The phone keeps ringing, jobs to do build up, time sensitive actions need doing.

It is easy to get lost under a mountain of post it notes and scribblings in the diary, this is a recipe for inefficient working and letting customers down.

The Hub is different. Hub Care Support has developed its own fully bespoke management system. It manages, tracks and logs every task required for the smooth running of the business. Keeping every task, action, follow up, email and phone call you may need make in one place. Letting you know what need to be done now, in an hour and anytime in the future. This is a paper free, web based system that can be accessed from any device connected to the internet, you no longer need to be tied to the office giving you ultimate flexibility. Simple to job share or have multiple people working together.

Ensuring who ever picks up the phone can provide high quality and consistent support, access to case notes and key information instantly.

Systems that provide an organisation an effective solution to time saving and process efficiencies typically come at a huge cost. Hub Care Support is proud to be able to include our unique management system to our franchisees as part of the initial package with no ongoing licence to pay.

As a Hub Care Support franchisee, you have access to your own fully bespoke management system from day one. Specially developed for the Hub, the system manages, tracks and logs every task required for the smooth running of the business. It efficiently keeps every task, action, follow up, email and phone call you may need make in one place, letting you know what needs to be done now, in an hour and anytime in the future.

The paper-free, web-based system can be accessed from any device connected to the internet, giving you even more freedom and flexibility as you no longer need to be tied to an office. It makes it simple to job share or even have multiple people working together by ensuring whoever picks up the phone can provide high quality and consistent support, access to case notes and key information instantly.

The bespoke Hub system ensures managing the day to day running of the business is simple, efficient and importantly provides real satisfaction to both staff and end-users.